About Lawand 

Lawand Tourism was established in 1995 and is the most prominent Australian Inbound Tour Operator in the Middle East, providing quality land arrangements, tailor-made for the Middle Eastern markets. Headquartered on the Gold Coast, Lawand Tourism also has its own office in Sydney and its own regional Marketing and Support office in Dubai and Riyadh (Saudi Arabia). 

NEED

Lawand Tourism wanted to move from their existing network based system to a more open flexible internet system. Lawand Tourism wanted the system to encapsulate all their business rules and processes whilst providing an instant online reservation facility to their tour agents.

SOLUTION

LAWAND TOURISM – business modelling of an inbound tourism operator’s business resulted in the development of an inbound tourism system which electronically enabled the entire value chain of the client – This has been presented through a single unifying interface based on the profile of the user enabling all parties in the value chain to contribute content and processes